Policies

Terms of Service

Last updated: October 2026

1. Agreement

These Terms of Service ("Terms") apply to your use of bamiwocandleandskincare.com (the "Site") and any purchase you make from Bamiwo Candle and Skin Care LLC ("Bamiwo," "we," "us"), 5625 N German Church Road, Suite 2110, Indianapolis, IN 46235. By using the Site or placing an order, you agree to these Terms and to our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cookie Policy. If you do not agree, please do not use the Site.

2. Our Products

Our candles, soaps, and shea butter are handmade in small batches. Because they are handmade, color, scent strength, size, and appearance can vary slightly from one item to the next. Photos and descriptions are meant to be accurate, but your screen may display colors differently, and we cannot promise that every detail matches exactly.

We may correct errors in descriptions, prices, or availability at any time, including after an order is placed. If we correct an error that affects your order, we will contact you and offer to confirm the corrected order or cancel it with a full refund.

3. Prices and Taxes

All prices are in U.S. dollars. Sales tax is added to orders delivered in Indiana, as shown at checkout. Shipping is calculated at checkout as described in our Shipping Policy. We may change prices at any time, but a change will not affect an order that has already been accepted.

4. Orders and Payment

Placing an order is an offer to buy. We accept it when we ship it or send you confirmation. We may decline or cancel an order, for example because an item is out of stock, a price or description contains an error, or we suspect fraud. If we cancel an order after you have paid, we will refund you in full.

Payments are processed by Square and PayPal. By paying, you confirm that you are authorized to use the payment method. We never see or store your full card number. See our Privacy Policy for details.

5. Shipping and Returns

Shipping is covered by our Shipping Policy, and returns and refunds by our Return & Refund Policy. Both form part of these Terms.

6. Safe Use of Our Products

Please read and follow every label, warning, and direction that comes with your product, and the information shown on the product pages of the Site.

  • Candles: Burn candles only as directed. Never leave a burning candle unattended, and keep it away from children, pets, and anything that can catch fire. A burning candle is an open flame.
  • Soap and shea butter: For external use only. Review the ingredient list before use, especially if you have allergies or sensitive skin, and consider testing a small area first. Stop using a product and consult a health professional if irritation occurs. Keep out of reach of young children and avoid contact with eyes.
  • Not medical advice: Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have a skin condition or health concern, talk to a qualified health professional.

It is your responsibility to check that a product is suitable for you and anyone you give it to, including any allergies or sensitivities.

7. Acceptable Use of the Site

You agree not to misuse the Site: for example, by trying to break or overload it, probing it for security weaknesses, copying it in bulk by automated means, or using it for anything unlawful or fraudulent.

8. Intellectual Property

The Site's text, photos, logos, product names, and designs belong to Bamiwo or its licensors and are protected by law. You may not copy, reproduce, or use them for commercial purposes without our written permission. You are welcome to share links to our Site and products.

9. Disclaimers

To the fullest extent the law allows, the Site and our products are provided "as is" and "as available," without warranties of any kind beyond those that cannot be excluded under applicable law. We do not guarantee that the Site will always be available or free of errors.

10. Limitation of Liability

To the fullest extent the law allows, Bamiwo is not liable for indirect, incidental, special, or consequential damages arising from your use of the Site or our products. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud or, where the law does not allow a limit, for personal injury.

[ATTORNEY TO REVIEW: confirm this limitation of liability is enforceable and appropriate for your products]

11. Indemnity

You agree to be responsible for any claim or loss that results from your misuse of the Site or your violation of these Terms, to the extent the law allows.

12. Governing Law and Disputes

These Terms are governed by the laws of [GOVERNING LAW — STATE, TO BE CONFIRMED BY ATTORNEY]. Any dispute will be handled in the courts of [COUNTY / VENUE — TO BE CONFIRMED BY ATTORNEY], unless the law requires otherwise.

[DISPUTE RESOLUTION / ARBITRATION CLAUSE — ATTORNEY TO DECIDE WHETHER TO INCLUDE ONE]

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new date. Using the Site or placing an order after a change means you accept the updated Terms.

14. If a Part of These Terms Cannot Be Enforced

If any part of these Terms is found unenforceable, the rest stays in effect.

15. Contact Us

Questions about these Terms? Email samson@bamiwocandleandskincare.com or call 317-864-4952.