Policies

Privacy Policy

Last updated: October 2026

Introduction

Bamiwo Candle and Skin Care LLC ("Bamiwo," "we," "us") respects your privacy. This policy explains what information we collect when you shop with us, how we use it, and who we share it with.

Information We Collect

When you place an order, we collect the information you provide at checkout: your name, email address, phone number, and shipping address. We do not collect or store your card number — that's handled directly by our payment processors (see below).

If you contact us or sign up for updates, we collect whatever you include in that message (name, email, and your message text).

Like most websites, our web host may automatically log basic technical information when you visit, such as your IP address, browser type, and the pages requested. We use it to keep the Site running and secure.

Your shopping cart is stored only in your own browser (using local storage) — it is not sent to or stored on our servers until you check out.

How We Use Your Information

  • To process and fulfill your order, including calculating shipping and delivering your package
  • To contact you about your order (confirmations, delivery issues, questions)
  • To respond to messages you send us
  • To send you product news and offers, only if you signed up for our email updates (see below)
  • To keep the Site secure and prevent fraud
  • To meet our own legal and tax obligations

We do not sell your personal information, and we do not share it for advertising. We do not use your order details for marketing unless you have also signed up for our email updates.

Email Updates

If you enter your email address in the "Stay in the glow" sign-up on our homepage, you are agreeing to receive occasional marketing emails from us about new scents, restocks, and offers. Signing up is optional and is not required to buy anything.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by emailing samson@bamiwocandleandskincare.com with the word "unsubscribe." We will stop sending you marketing emails promptly. We will still send order-related emails (such as receipts and shipping problems) when you place an order.

Payment Processing

Payments are processed directly by Square and PayPal. We never see or store your full card number — only these processors and your card issuer do. Please review their privacy policies for details on how they handle your payment information.

Shipping

We share your shipping address with the United States Postal Service (USPS) so your order can be delivered. For local Indianapolis-area deliveries, your address is used only to arrange and complete that delivery.

Other Companies That Handle Your Information

We use a small number of service providers to run the store. They receive only what they need to do their job:

  • Square and PayPal process your payment (see Payment Processing above).
  • USPS receives your address and package details to price and deliver your shipment.
  • Our website host (Netlify) serves the Site and runs the secure functions that handle checkout, shipping rates, and order processing.
  • Our email provider hosts the mailbox where we receive your messages and order information.
  • Order-alert services (an email service and a phone-notification service) are used to tell us a new order has come in so we can fulfill it promptly. These alerts can include your name, city, and order total, and email alerts include your shipping details and items ordered.

These providers may only use your information to provide their services to us and under their own privacy terms. We do not sell your information or share it with advertisers.

Cookies & Tracking

This site does not use advertising or tracking cookies, and we don't currently run any analytics or ad-tracking scripts. The only browser storage we use is local storage for your shopping cart, wishlist, and cookie-notice choice, which stays on your device. Our payment providers may set their own cookies on the checkout page to process payments and prevent fraud. If we ever add optional analytics or advertising tools, they will stay off until you click Accept on our cookie notice, and we treat a Global Privacy Control signal from your browser as a request to keep them off. See our Cookie Policy for details, or use "Cookie Settings" in the footer.

Data Retention

We keep order and contact records for as long as needed to fulfill orders, handle returns, and meet our legal/tax recordkeeping obligations, after which they're deleted or anonymized.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you by emailing samson@bamiwocandleandskincare.com. If you're located in the EU/UK or another region with its own data protection law, you may have additional rights under that law — reach out and we'll do our best to accommodate your request.

Residents of some U.S. states (such as California) have rights to know, correct, delete, and limit the use of their personal information, and to opt out of its sale or sharing for advertising. We do not sell personal information or share it for cross-context advertising. We will not treat you differently for using these rights. You can email us from the address you used to order so we can confirm your identity, and we will respond within the time the law requires.

Children's Privacy

Bamiwo is not directed at children, and we do not knowingly collect information from anyone under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Questions about this policy? Reach us at samson@bamiwocandleandskincare.com or 317-864-4952, or write to Bamiwo Candle and Skin Care LLC, 5625 N German Church Road, Suite 2110, Indianapolis, IN 46235.

[ATTORNEY TO REVIEW: confirm this privacy policy matches your actual practices and the laws that apply to you, including any customers outside the U.S.]